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Peer-reviewed academic journal Online ISSN 2056-6271 DOI Prefix https://doi.org/10.24052/JBRMR/ Business, retail management and applied research
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Research Article Volume 12 Issue 2

Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan

Diena Dwidienawati • Sri Bramantoro Abdinagoro

Published 19 Jan 2018 Jan 2018 DOI ready Author details below

Diena Dwidienawati

Bina Nusantara University

Sri Bramantoro Abdinagoro

Bina Nusantara University

BPJS Kesehatan Generosity Positive Emotion Intention
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Published: 19 Jan 2018

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Abstract

Research summary

In one preliminary descriptive study, the authors look for the satisfaction of and intention towards BPJS Kesehatan in Indonesia, revealing that despite the high un-satisfaction rate, ninety-one per cent of members are still expressing their intention continue paying insurance premium. The most mentioned reason for continued membership is helping others. Therefore, the preliminary study concludes that there might be a role of generosity influencing intention. This study aims to develop a conceptual model linking generosity to intention. The method used for critical review is PRISMA systematic review. The result of the critical review is used as the based for concept development. More than three hundred publications published after 2007 in Science Direct were screened with key words “generosity” and “charity”. Finally, thirty journals were included in this review. The finding is that the most discussed topics are terminology (3 journals), motivation (16 journals), consequences (5 journals), and attributes of generosity (5 journals). Based on the review results, two possible relationships between generosity and intention are proposed. The first is that generosity, mediated by positive emotion, will influence intention. The second is that generosity has a direct influence on intention. It concludes with the need for further study to find empirical validation of the two possible relationships between generosity and intention. This is the first study proposed to link the generosity to intention.

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Article History

Published 19 Jan 2018

How to Cite

Dwidienawati, D. & Abdinagoro, S. B.. (2018). Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan. Journal of Business and Retail Management Research, Volume 12 Issue 2. https://doi.org/10.24052/JBRMR/V12IS02/GAAOAPRBGAIIIBK

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Archive cited by No internal citing article yet
Reference depth 45 sources listed
DOI record Cross-platform DOI available
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APA

Dwidienawati, D. & Abdinagoro, S. B.. (2018). Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan. Journal of Business and Retail Management Research, Volume 12 Issue 2. https://doi.org/10.24052/JBRMR/V12IS02/GAAOAPRBGAIIIBK

MLA

Dwidienawati, Diena, and Sri Bramantoro Abdinagoro. "Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan." Journal of Business and Retail Management Research, Volume 12 Issue 2, 2018. https://doi.org/10.24052/JBRMR/V12IS02/GAAOAPRBGAIIIBK

Chicago

Diena Dwidienawati and Sri Bramantoro Abdinagoro. "Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan." Journal of Business and Retail Management Research Volume 12 Issue 2 (19 Jan 2018). https://doi.org/10.24052/JBRMR/V12IS02/GAAOAPRBGAIIIBK

Harvard

Dwidienawati, D. & Abdinagoro, S. B. (2018) Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan. Journal of Business and Retail Management Research, Volume 12 Issue 2. https://doi.org/10.24052/JBRMR/V12IS02/GAAOAPRBGAIIIBK

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