JBRMR
Peer-reviewed academic journal Online ISSN 2056-6271 DOI Prefix https://doi.org/10.24052/JBRMR/ Business, retail management and applied research
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Volume 13 Issue 01 (Oct 2018)

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PublishedOct 2018
Articles26
Authors76
JBRMR

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01 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The effect of talent management and emotional intelligence on organizational performance: Applied study on pharmaceutical industry in Jordan

Marzouq Ayed Al-Qeed Amineh Abdul Halim Khaddam Zeyad Faisal Al-Azzam Khalid Abd El Fattah Atieh

This paper studies the impact of talent management on organizational performance in Jordanian pharmaceutical companies and evaluates the mediating role of emotional intelligence in the relationship between talent management and organizational performance. A survey was distribute…

02 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Factors that influence Malay students in purchasing skincare products in Malaysia

Nazatul Shima Abdul Rani K. Sarojani Devi Krishnan

Skincare products have had a huge impact on the skin of users either positively or negatively. Most people are becoming more concerned about the harmful effects of chemicals used in skincare products. In Malaysia, most of the users are Malays who ar…

03 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Antecedents towards employees’ harmonious habitation of the environment and workplace environment-friendly behaviour: a case of Johannesburg employees within small and medium enterprises (SMES)

Eugine Tafadzwa Maziriri Musawenkosi Donia Saurombe

Despite the increasing research on green issues within the workplace environment, there is a dearth of studies that have investigated the impact that elements of green intellectual capital and green transformational leadership have on the harmonious habitation of the environment…

04 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Is service fairness influencing customers’ satisfaction and intention to pay insurance premium? A case in BPJS Kesehatan Indonesia

Diena Dwidienawati Mts Arief Sri Bramantoro Abdinagoro

This study discusses the importance of service fairness variables – Interactional Fairness, Procedural Fairness, and Distributive Fairness – toward customer satisfaction, which further leads to customer intention to pay. There is limited previous empirical research o…

05 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Integrated marketing communication model for creating brand loyalty to Japanese cars in Thailand

Sudaporn Sawmong

            Thailand automobile market has experienced growth for several years due to worldwide economic growth. The proposed policies present great opportunities for Japanese car companies who have such technologies and wi…

06 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Burnout, Organizational Commitment and Turnover Intention

Arif Lukman Santoso Sahbuddin Abdi Sitompul Agus Budiatmanto

The purpose of this study is to examine the effect of burnout and organizational commitment on turnover intentions. The respondents in this study were auditors of the Audit Board of Republic of Indonesia (BPK) and The Finance and Development Supervisory Agency (BPKP). This study…

07 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The effect of good corporate governance on financial performance and net working capital turnover as a mediation variable: evidence from Indonesia Stock Exchange (IDX)

Rico Wijaya. Z Abdul Rohman Zulaikha

The purpose of this study is to test empirically and analyze the relationship of good corporate governance principles in proxies with total institutional shareholdings (INSTITUSI), number of commissioners (KOMISARIS), number of joint meetings of board of commissioners (RAPAT), a…

08 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The effects of an IT-related curriculum based on hybrid-style problem-based learning on career decision-making self-efficacy of women’s University students in Korea

Hee Yeong Kim June-Suh Cho

The unemployment of university students has been emerging as a significant social issue in South Korea, making it more necessary for students to have the attitude and confidence needed to explore their future options. This study examines whether women’s university students…

09 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Are cooperative relationships a viable option for accessing resources for female informal traders in South Africa?

Albertina Jere Mlenga Jere Roger B Mason

Even though the number of female-owned businesses is rising at a fast rate, in emerging and developing markets they tend to operate in the informal sector concentrated in less attractive survivalist businesses. This study investigates the use of cooperative relationships (CRs) t…

10 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Consumer purchase regret: how personality influences outcome regret and process regret

Zulkarnain Ferry Novliadi Siti Zahreni Lila M. Iskandar

Consumers will evaluate the products they have purchased, whether the product meets their need. The discrepancy between what they want and what they have purchased may lead consumers in purchase regret. Personality plays an important role in determining of consumer purchase regr…

11 Review Article Volume 13 Issue 01 Published 03 Oct 2018

The impact of financial accessibility constraints and government regulations on the organisational performance of small-and-medium-sized enterprises

Zaid AbdulKarim Jaradat Roshaiza Binti Taha Rosliza Binti Mat Zin Wan Zuriati Wan Zakaria

This paper seeks to investigate the impact of financial accessibility constraints and government regulations on organisational performance of small and medium-sized enterprises (SME). On the basis of a literature review covering works specialising in financial accessibility cons…

12 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Determining shopping malls customers’ satisfaction and loyalty

Makgopa, SS

The shopping mall retailers are operating in a highly competitive retail environment which requires effective management in order to satisfy the customers and achieve customers’ loyalty. The primary purpose of this paper was to determine the satisfaction and loyalty among…

13 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Customers’ repurchase decision in the culinary industry: Do the Big-Five personality types matter?

Muhammad Ichwan Musa Muhammad Ilham Wardhana Haeruddin M. Ikhwan Maulana Haeruddin

This paper aims to explore the Big-Five (5) personality types on customers’ purchase decisions, as it is regarded within the phenomenon of customers’ experienced meaning, which would shape how a person’s personality would define their meaning of perceptions tow…

14 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The relationships among leadership styles, communication skills, and employee satisfaction: A study on equal employment opportunity in leadership

Tri Wikaningrum Udin Ahyar Yuniawan

This study attempted to analyze the relationships among leadership styles, communication skills, and employee satisfaction. This study also examined the potential of women in leadership to support the practice of equal employment opportunities from gender side in organization. D…

15 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Forecasting the tendencies of the Russian vegetables market development

Natalia V. Bannikova Olga N. Onezhkina Ekaterina G. Agalarova Alexander V. Tenishchev

The article is devoted to studying the alternatives of development of the Russian vegetables market from the point of view of change of the level and structure of production and consumption of vegetables. The main objectives of the research are to collect and analyze data of the…

16 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Internal audit quality dimensions and organizational performance in Nigerian federal universities: the role of top management support

Suleiman Mohammed Bello Ayoib Che Ahmad Nor Zalina Mohamad Yusof

The study examines the moderating effects of top management support in the relationship between internal quality dimensions and organizational performance in Nigerian federal universities. The study employed a sample of internal audit staff at senior level from 40 federally owne…

17 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Does the spin-off policy can accelerate the deposit funds in the Indonesian Islamic banking industry?

M Nur Rianto Al Arif

The purpose of this paper is to analyze the impact of spin-off policy that based on Islamic Banking Act No. 21/2008 to the deposit fund growth of Islamic banking industry in Indonesia. This research used panel regression with fixed effect. The variable used in this paper is spin…

18 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Impact of motivational factors on knowledge sharing behaviour of managers in Ready Made Garments (RMG) Industry of Bangladesh

Md Asadul Islam Amer Hamzah Jantan Arif Md Khan Md Habibur Rahman Osman Monshi

The study aimed to examine the impact of motivational factors on the knowledge sharing behaviour of managers in the Ready-Made Garments (RMG) industry of Bangladesh. Everyone has knowledge and can be part of knowledge sharing specially in organizations where employees need knowl…

19 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The optimum refurbishment time of shopping centres

M Mushirivindi D A Prinsloo C E Cloete

The optimum time in the life cycle of a shopping centre when refurbishment must be undertaken was investigated, based upon the analysis of three shopping centres in Durban, South Africa, which were older than thirty years and where refurbishment had not taken place for at least…

20 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Moderated-mediation investigation on internet marketing and export market growth in the Jordanian export sector

Mohammad Fahmi Al-Zyoud

This quantitative research study set out to replicate and extend Bianchi & Mathew’s (2015) findings on the relationship between Internet marketing capabilities and export market growth. In particular, it examined the mediating effect of the availability of export infor…

21 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Influence of leadership style, training, role of ambiguity on employee performance of higher education of Saudi Arabia (KSA)

Abdullahi Hassan Gorondutse Shahmir Sivaraj Abdullah* Corresponding author Fais Bin Ahmad Waleed bin Rashed al sherry Halilu Bello Rogo

Employee performance is always considered as one of the important factors of employee management that determines the success of an organization. The higher education sector of any country is considered as an important sector which needs to concentrate on achieving its goals succ…

22 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Performance model development for assessing maintenance service providers using the Kano model

Moses Laksono Singgih Putu Dana Karningsih Mokh Suef Primahasmi Dalulia

Outsourcing is delegating partial or total business functions to other companies in conjunction with administrative and operational activities. One of the industries that implements outsourcing in its maintenance activity is the healthcare industry. An Intensive Care Unit (ICU)…

23 Research Article Volume 13 Issue 01 Published 03 Oct 2018

Optimal board size in the Jordanian banks: Empirical evidence based on accounting performance

Mohammad Ahid Ghabayen Zaid Jaradat Ahmad Hardan Mohannad Obeid Al-Shbail

The aim of this paper is to examine the optimal board size in the Jordanian banking sector with a focus on the accounting performance using a panel data from 2004 to 2013. In general, we find that the board size and bank performance are related but not at a significant level. In…

24 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The roles of internal audit quality on the relationship between narcissistic CEOs and real earnings management

Jasman Jasman Etty Murwaningsari

This study aims to investigate the roles of internal audit quality on the effects of narcissistic Chief Executive Officers (CEOs) to earnings management through real activities manipulation.  The research design is quantitative method using secondary data. The sample used i…

25 Research Article Volume 13 Issue 01 Published 03 Oct 2018

The impact of corporate social responsibility on customer loyalty in the Qatari telecommunication sector

Ghaith M. Al-Abdallah Ragy S. Ahmed

This study aims at examining the impact of Corporate Social Responsibility (CSR) on Customer Loyalty (CL) within the Telecommunication sector in the State of Qatar, the market in Qatar consists of two telecommunication providers; Ooredoo Qatar and Vodafone Qatar. Moreover, the s…

26 Research Article Volume 13 Issue 01 Published 04 Oct 2018

Corporate Governance Practices in the Banking and Finance Sector: Perspectives from Bangladesh

Md. Nazmul Hossain Raju Mohammad Kamrul Alam Palto Datta Mark T. Jones

Corporate Governance has become one of the most important strategic tools for enterprises and organizations to increase both stakeholders’ value and a firm’s performance. It ensures the accountability and responsibility of the directors, managers and others who hold…