Volume 11 Issue 4 (Jul 2017)
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Is information quality on a shopping website a deciding factor for South African consumers?
Since the development of the Internet and the web, various aspects of society have changed, including the way business is conducted, how information is shared and gathered, and how goods and services are purchased (Shanthi &Kannaiah, 2015:14). Consumers are now able to shop…
A study on parameters of online reviews content that influence consumers buying behaviour- an Indian perspective
The 21st century customer is passionate about gaining knowledge. The availability and affordability of internet has created an edge for people to connect to a social network and exchange information. It has encouraged different online activities for consumers such as blogging, c…
The effect of quality culture on university performance
Higher Education sector of any country plays a pivotal role in national development. If such a key sector is weak, there is every likelihood that research, development and innovation will be week. The purpose of this study was to examine the effects of quality culture on univers…
Retail loyalty programmes: relationships between the customer and the retailer in South Africa-an exploratory study
Loyalty Programmes are increasing in number and complexity in South Africa. The aim of this study was to establish how members of consumer loyalty programmes in the supermarket environment felt about the benefits that were offered by various programmes. It examined the possibili…
Influence of quality relationship and satisfaction on loyalty: study on supplier in Indonesia
This study examined the nature of linkages between the quality relationship, satisfaction and customer loyalty. Furthermore, trust, commitment and involvement of product categories also tested to see its effect on the relationship quality. This study was conducted in a business-…
An empirical analysis of sectoral indices movement in Malaysian stock market
The aim of this study is to investigate the dynamic movement between sectoral indices in the Malaysian Stock Market and the three macroeconomic variables, namely oil price (OP), gold price (GP), and exchange rate (ER) during the period 1995-2014. Using the Augmented Dickey…
Does knowledge based psychological ownership matter? Transformational leadership and knowledge hiding: A proposed framework
The prevalent and negative impact of knowledge hiding behaviour among employees has called the attention of both practitioners and researchers to begin investigations on its causes, and other factors that influence it on both the targets and perpetrators. Some of the possible su…
The effect of family and internal control on family firm performance: evidence from Indonesia Stock Exchange (IDX)
The majority of companies listed on IDX are family companies, which have several advantages and disadvantages that affect firm performance. The results of previous studies on the influence of family firms are still inconsistent. This study aims at determining the effect of famil…
Arranging events for entrepreneurs: waste of money or value for money
The majority of companies listed on IDX are family companies, which have several advantages and disadvantages that affect firm performance. The results of previous studies on the influence of family firms are still inconsistent. This study aims at determining the effect of famil…
Antecedents of absorptive capacity: A proof of proposition
The absorptive capacity of the craftsmen in Small Crafts Industry (SCI) to identify new value, and then assimilate and apply it for commercial purposes and win the competition is very necessary to study. This is based on observation that the absorptive capacity of the SCI is rel…
Brand awareness of 'generation y' customers towards doughnut retail outlets in India
The Research is all about knowing the customers acquiring top of mind recall about doughnut retail outlets in Bangalore city, India through various methods. Once the brand is established in the minds of the consumers, it occupies a unique position and special meaning and value i…
Choosing a strategic process in order to apply in Lean Six Sigma methodology for improving its performance using integrative approaches of BSC and DEA
Most of organizations use much of their focus and attention to solve problems, difficulties and weaknesses in their systems and processes to increase productivity and consequently to achieve sustainable competitive advantage in the global business arena. Organizations spend lots…
A causality model of people equity, VRIN resource, social capital, innovation capability and SMEs performance
This research purpose is to test and analyze the influence of: 1) people equity, VRIN resources, innovation capability towards SMEs performance; 2) social capital and people equity toward innovation capability; 3) social capital towards people equity; and 4) social capital towar…
Assessing accounting student's performance in "cognitive misfit" condition
This research is built by using the basic of cognitive misfit theory (Chan 1996) which explains that the incompatibility between individuals cognitive style in problem solving and work demands will cause a decrease in performance. The previous research shown that cognitive style…
How should strategy prevail if organisations are seen as having the properties of complex adaptive systems?
Conventional organisations are continuously and increasingly becoming more complex and turbulent and there is a need for an alternative conception of strategy-making to assist them. Several strategy formulation approaches have surfaced over the years and a few have been utilised…
Influence of differentiation strategy on performance of hotels: the moderating role of environmental munificence
This study investigates whether environmental munificence directly and indirectly predicts the relationship between differentiation strategy and performance. A total of 83 managers from hotels in Kano state were participated. A questionnaire was administered to collect informati…
The influence of educational e-services, advising support, available information, and knowledge acquired on customer satisfaction:The Egyptian private higher education
Egypt is one of the significant nations in the district, particularly with its high populace. Although, the Egyptian Higher Education (HE) is the largest in the MENA region, and despite the clear investments in ICT, it still faces serious challenges chief amongst these is studen…
Analysis of the problems and development prospects of the oil refining industry of Russia
Present article is dedicated to the analysis of problems of the oil industry of Russia and is aimed at the development of a mechanism for its growth. The research is based on the results of the economic analysis that has been carried out on the basis of statistical data from the…
Responsible marketing for tourism destinations: Saint Catherine Protectorate, South Sinai, Egypt
In the tourism industry, environmental management is a critical component for sustaining competitive advantage (Barrett, 1992), starting to recognize environmental improvement as an economic and competitive opportunity, rather than an annoying cost or inevitable threat. Unfortun…
Determinants of financial stability: an empirical study of commercial banks listed in Muscat Security Market
This study aims to explain the factors that have an effect on financial banking stability measured by Z- score as determinants of all six banks listed in MSM of Oman over the period 2008 to 2014. The four factors used are bank specific factor measured by income diversity and siz…