Volume 13 Special Edition (May 2019)
Browse the selected issue in a cleaner research-focused reading flow, with article discovery, quick archive movement, and direct access to the full issue PDF.
The sustainability aligned mandate on retail infrastructure: with respect to redesign, retrofit, rejuvenation
This paper charts the sustainability aligned mandate on retail infrastructure roadmap with respect to (i) resilience to vulnerability of ageing retail infrastructure (ii) value-bridge between business of retail growth with responsible consumption to enhance implementation of the…
Factors affecting the nature of alliance governance and competitiveness
Coordination needs in alliances; nature of alliance governance and competitiveness of alliances are interdependent dimensions in alliances. Coordination needs are affected by technology transfer and strategic complexity which might result in alterations in the nature and backgro…
Promoting responsible service policy: The impact of complaint invitation on perceived service recovery performance
Given that developing effective, accountable and transparent institutions are the targets of sustainable development goals (SDGs), a shift toward more responsible actions are required for service providers. The present study attempts to establish the role of complaint invitation…
Sustainable Development in Practice: Case Study of L’Oréal
Purpose: This paper attempts to analyze sustainable development initiatives undertaken by businesses and discuss them in relation to the literature on sustainable development and triple bottom line. Extant literature lacks studies that provide a detailed account of the applicati…
The influence of sustainable development goals (SDGs) on customer-based store equity (CBSE)
The sustainable development goals (SDGs) commenced globally in 2015. The execution of the SDGs is described as "Localizing the SDGs" to emphasize the role of local establishments and local players. The concern of SDG-related issues and concepts appears to be rising and…
“How brand personality can assist in achieving the sustainable development goals (SDGs) for small and medium-sized enterprises (SMEs) in developing countries”
Small and medium-sized enterprises (SMEs) play a crucial role in a nation’s economy, particularly in developing countries. Brand personality has been studied extensively in the literature and adopted almost exclusively by major global brands of large corporations in develo…